Privacy Policy
Last updated: March 2026
1. Who We Are
Lord Nelson Ltd, trading as The Lord Nelson, Grand Casemates Square, Gibraltar, GX11 1AA. Part of the Hunter Group.
Contact: peter@huntergroup.gi | +350 200 50009
2. What Data We Collect
When you make a reservation or contact us, we may collect:
- Name, email address, phone/WhatsApp number
- Reservation details (date, time, party size, special requests)
- Payment information (processed securely by Stripe — we do not store card details)
3. How We Use Your Data
- To process and manage your reservations
- To send booking confirmations and reminders
- To respond to your enquiries
- With your consent, to send marketing communications about events and offers
4. Data Retention
Reservation data is retained for 2 years for business records. Marketing consent data is retained until you withdraw consent.
5. Your Rights
Under the Gibraltar Data Protection Act 2004 and GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing
- Data portability
To exercise any of these rights, contact us at peter@huntergroup.gi.
6. Cookies
We use essential cookies to operate the website and optional analytics cookies to understand how visitors use the site. See our Cookie Policy for details.
7. Third Parties
We share data only with:
- Stripe (payment processing)
- Google Analytics (anonymised website analytics, with your consent)
We do not sell your personal data to third parties.
8. Contact
For any privacy-related queries: peter@huntergroup.gi
Data Controller: Lord Nelson Ltd, Grand Casemates Square, Gibraltar.